Below FAQ are some common concerns of our customers have before purchasing our jewellery, if you have other questions, please just send it to info@aazjewellery.com
FAQs
Explore our vast selection of gold, silver, and platinum jewellery adorned with gemstones and natural diamonds. Perfect for everyone!
Dreaming of unique jewellery? We can make it happen! Contact Us with your design ideas.
Definitely! Email or WhatsApp us with your order number and engraving details. A small fee applies.
Choose from credit/debit cards, cash on delivery, bank deposits, in-store payments, Google Pay, and Tabby for easy instalments.
Yes! With Tabby, enjoy 4 interest-free payments. It's online, in-store, and totally Shariah-compliant. Learn more about Tabby.
Indeed, we're happy to offer free delivery across the U.A.E.
Currently, we focus on lighting up lives within the U.A.E with free delivery.
Absolutely! For non-custom orders, simply reach out before shipping, and we'll sort it out. Check our Contact Us page for more details.
You have a generous window of 7 days from receiving your order to request a return. Rest assured, we'll process the refund within 10 business days after receiving the returned item and conducting a thorough quality check. You can read more at RETURNS & SHIPPING.
Enjoy a 1-month warranty covering repairs, with a small fee for pick-up and delivery. Remember to keep your invoice handy.
Sure! Just use the 'Notify Me' feature on the product page and we'll keep you posted.
Yes, visit our office/store by making an appointment. We'd love to show you our collection in person.
Your privacy is paramount. We use your information responsibly for order processing and support. For more details, our Terms & Conditions page has you covered.
Need a hand? Our Contact Us page has all the ways to reach us, including email and WhatsApp.
Keep your treasures shining with a soft cloth and steer clear of harsh substances.
Unable to find satisfactory answers? Contact Support