FAQs

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Below FAQ are some common concerns of our customers have before purchasing our jewellery, if you have other questions, please just send it to info@aazjewellery.com

FAQs

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Explore our vast selection of gold, silver, and platinum jewellery adorned with gemstones and natural diamonds. Perfect for everyone!

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Dreaming of unique jewellery? We can make it happen! Contact Us with your design ideas.

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Definitely! Email or WhatsApp us with your order number and engraving details. A small fee applies.

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Choose from credit/debit cards, cash on delivery, bank deposits, in-store payments, Google Pay, and Tabby for easy instalments.

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Yes! With Tabby, enjoy 4 interest-free payments. It's online, in-store, and totally Shariah-compliant. Learn more about Tabby.

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Indeed, we're happy to offer free delivery across the U.A.E.

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Currently, we focus on lighting up lives within the U.A.E with free delivery.

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Absolutely! For non-custom orders, simply reach out before shipping, and we'll sort it out. Check our Contact Us page for more details.

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You have a generous window of 7 days from receiving your order to request a return. Rest assured, we'll process the refund within 10 business days after receiving the returned item and conducting a thorough quality check. You can read more at RETURNS & SHIPPING.

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Enjoy a 1-month warranty covering repairs, with a small fee for pick-up and delivery. Remember to keep your invoice handy.

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Sure! Just use the 'Notify Me' feature on the product page and we'll keep you posted.

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Yes, visit our office/store by making an appointment. We'd love to show you our collection in person.

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Your privacy is paramount. We use your information responsibly for order processing and support. For more details, our Terms & Conditions page has you covered.

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Need a hand? Our Contact Us page has all the ways to reach us, including email and WhatsApp.

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Keep your treasures shining with a soft cloth and steer clear of harsh substances.

Unable to find satisfactory answers? Contact Support